Customer Service

Pick-up Procedures

Information and Media Networks has reviewed our pick-up procedures and developed new steps to better serve our customer base.  Currently, there are numerous devices that are available for pick-up in Dupre Library 302; analog phones, 705s, Cat5 cables, speakerphones, LCD projectors, overhead projectors, flat screen TVs, DVD players, plus additional audio-visual equipment. 

Previously, the pick-up of equipment had to be done by a faculty or staff member.  This has at times posed problems due to scheduling conflicts of faculty and staff requirements.   In order to alleviate scheduling conflicts, Information and Media Networks will now allow faculty and staff to send student workers to pick-up requested items.  The only requirement is that the student must provide their Student ID for verification.

If there are any questions regarding this new procedure, please contact Information and Media Networks at 482-6418.